Do you dream of developing your skills and working in an environment that motivates you to give your best?
we offer you a unique opportunity to join a team characterized by creativity and collaboration. If you are looking for an environment that encourages you to think outside the box and elevate performance, we welcome you to join our team. We believe that every employee is a vital partner in achieving collective success,
which is why we strive to create an environment that motivates employees to provide innovative solutions and achieve great accomplishments. We don’t just offer a job; we provide you with the chance to participate in a long journey of growth and continuous development, where every day presents a new opportunity for learning and improvement.
↔
Call Center Representative
Key Responsibilities
-
Answer and handle incoming calls promptly and professionally.
-
Provide accurate information or transfer calls to the relevant team or department.
-
Record customer details, interactions, and feedback in the system.
-
Handle basic troubleshooting and resolve common inquiries efficiently.
-
Ensure a high standard of service quality and call handling etiquette.
-
Follow company scripts and standard call procedures when required.
-
Maintain confidentiality and data privacy standards.
-
Assist in outbound calling campaigns (if applicable).
-
Support administrative tasks such as scheduling, call logs, or message taking.
Qualifications
-
Bachelor or High Diploma.
-
Prior experience in a call center or telephone-based role preferred.
-
Good command of English language.
-
Good verbal communication skills and clear speaking voice.
-
Basic computer skills and familiarity with telephone systems or CRM tools.
Information Technology Technical Support
Job Title: IT Support Agent
Contract Duration: One Year Extendable
Role / Responsibility
-
Log in the tickets received from the AIVS end-users.
-
Assign ticket priority, urgency, category, and other details as per signed agreement clauses.
-
Be aware of SLAs as per the agreement.
-
Address AIVS users' tickets regarding software and networking.
-
Diagnose and troubleshoot issues, including account setup and software configuration.
-
Be aware of the functionality of the AIVS system and its workflow.
-
Conduct root cause analysis of reported issues through targeted questions.
-
Report issues in the support ticket tool with adequate description.
-
Close tickets immediately after resolution.
-
Understand the full support workflow.
-
Provide prompt and accurate feedback to AIVS end-users.
-
Schedule sessions with end-users if further information is needed to resolve the issue.
Information Technology Project Manager
Job Description
-
Provide professional implementation and support services to clients resulting in smooth, well-coordinated implementations that meet target live dates.
-
Ensure internal and external client requirements are clearly understood, provide solutions as needed, and agree on the fit solutions using provided data and specifications.
-
Maintain thoughtful and disciplined project charters and project plans, providing consistent communication of project status, reports, and supporting documentation as required by company service agreements.
-
Identify, assess, and monitor risks throughout the program lifecycle and work with management to mitigate and address risks or unpredicted challenges to ensure client satisfaction and smooth project flow.
Full Stack Engineer
Top Skills Required:
-
Strong understanding of design patterns.
-
Proficient in vanilla JavaScript.
-
Develop, execute, debug, deploy, and test components and systems that are cost-effective, scalable, high performance, and reusable.
Qualifications & Experience:
-
Overall 3-4 years of application development experience.
-
At least 2 years of experience with cross-platform app frameworks (React Native or Flutter).
-
Strong experience in Microsoft .Net technologies and Oracle database (Query/Stored Procedure Optimizations).
-
Experience in developing n-tier architecture systems using C# and Visual Studio 2017 or higher.
-
Web technologies: HTML5, JQuery, and Responsive Web Design (RWD).
-
Web Applications: ASP.NET Web Forms.
-
Desktop Applications: C# Windows Services.
-
Web Services: ASP.NET, WCF, REST, SOAP, JSON, MVC Web API.
-
Experienced in building mobile applications that consume RESTful JSON APIs.
-
Data Access: ADO.NET, LINQ, Entity Framework
To apply, please click here for available vacancies.
ممثل مركز الاتصال
دعم فني لتقنية المعلومات
الوظيفة: وكيل دعم تقنية المعلومات
مدة العقد: سنة واحدة مع إمكانية التجديد
مدير مشروع تقنية المعلومات
مهندس Full Stack
للتقديم، يرجى النقر هنا للاطلاع على الوظائف المتاحة.
.png)
